ICA Learning Hub

Members are at the heart of everything we do. We listened when you said you wanted a more personalised experience to get the best out of the vast library of hundreds of hours of continuous learning resources.

The ICA Learning Hub allows you to access what you want when you want!

Some of the exciting new features include:

personalised content recommendations – delivered via your selections and automated technology
benchmarking of your capabilities – a self-assessment tool to help identify your strengths and development areas
setting your professional goals – via a CPD tracking tool
certifying your learning – apply for Certified Practitioner status when you have achieved the recommended 35 hours of CPD learning

Please click on the link below to log in. If you encounter any problems, please refer to the Help & Support section below.

Login to your Learning Hub

Help & Support

I'm logging into the new learning platform for the first time, what do I do?

Welcome to the new learning hub!

On first login to the learning hub , you'll need to read your email with instructions carefully. Your username is the email you used to register for the course with us and your temporary password is detailed within the email. You will be asked to reset your password upon first login.

If you've studied with us before on the previous learning hub, please do not try to login with those details as they will not work. Only use your temporary password for the first login.

I've forgotten my password, how can I reset it?

If you have already accessed the new learning platform for the first time and reset your password, and have forgotten what it was reset to, then go to the new learning platform and click on the “Forgot Password” link underneath the Sign In button and follow the prompts.

After three unsuccessful login attempts, your account will be locked out. What happens next?

If you try to login three times without success, we will lock your account for security reasons. Within a few minutes, you will receive an email from "Okta" (if your email address is a valid username). Please follow the instructions within the emails to unlock your account, and then use the forgot password link to reset your password.